COVID-19: HOW THIS AFFECTS OUR BUSINESS AND HOW WE'RE MOVING FORWARD
In keeping with compliance regulated by the State of Washington, we will keep our customers updated with any news or changes our business experiences. Please check back regularly for any updates, or contact us if you have any questions!
CURRENT SAFETY MEASURES (ALWAYS UPDATED)
-masks are required on premise for staff and visitors during interactions. Mainframe offers complimentary disposable masks if a visitor needs one. Visitors who refuse to wear a mask will be asked to leave.
-staff is required to wear nitrile (disposable) gloves while interacting with items or surfaces. A hands-free hand sanitizer machine is available for customers to use, located near the front door.
-we have a daily sanitation procedure for the shop, which includes wiping down all working surfaces with approved cleaning solutions.
-until further notice, we will not accept cash currency. Credit card machine will be handled by staff only.
FALL 2020 - PHASE 2 OPERATIONS
June 2 - 7: We will have staff on site during regular operating hours, and will continue our curbside pickup/drop off of items. Consultations will continue via email exchange. Please arrange an appointment time with us, as our doors are locked.
June 9 (or when Phase 2 launches): Our doors will be open, however we can only have one visitor inside the premise at a time, and for up to 30 minutes. We *highly* recommend arranging an appointment time for a consultation. Appointments ensures you do not have to stand and wait outside! We will not conduct consultation appointments onsite after 5:30 pm, although pickups are welcome.
June 19: We are currently functioning under Phase 2 guidelines, along with adhering to the mandatory mask order. We do have complimentary disposable masks if you do not have one! We still recommend setting up a consultation time with us, to ensure you are best served as well as comply to the 30% capacity guideline for the space.
September 10: We are still functioning under Phase 2 guidelines. We still recommend customers call for a consultation to ensure they are best served, but pickups can be made anytime during open hours.